Poko Bet's Privacy Policy — Your Data Is Secure

1 Introduction

Poko Bet One of Bangladesh's most trusted online betting and gaming platforms. We place the highest importance on our users' privacy. This Privacy Policy document clearly explains Poko Bet What information we collect about you, why we collect it, and exactly how it is used.

We believe you should have full control over your own data. That's why this policy is written in plain, accessible language — so you can understand everything without having to navigate legal complexity. Poko Bet-'s privacy policy has been developed in accordance with international data protection standards.

This policy applies to the pokobet.bet website and all associated services, mobile versions, and applications. If you Poko Betby opening an account or using our services, you are considered to have agreed to this Privacy Policy.

2 What Information We Collect

Poko Bet Only the information strictly necessary for service delivery, security, and legal compliance is collected. We never gather data beyond what is needed.

Information Collected Directly From You

Information you provide during registration and account setup:

• Full Name (as per National ID)
• Mobile Number & Email Address
• Date of birth (for age verification)
• Current Address
• Payment details (e.g., bKash, Nagad number)
• Identity Documents for KYC Verification

Automatically Collected Information

When you Poko Bet certain information is collected automatically:

• IP address and device type
• Browser Information & Operating System
• Login time, session duration
• Click and navigation patterns on the site
• Gaming and betting activity logs

Information Received from Third Parties

In some cases, we may receive information from third parties, such as:

• Transaction confirmation data from payment processors
• KYC Results from Identity Verification Services
• Risk assessment data from fraud prevention services

3 How We Use Your Information

Poko Bet Your information is used solely for the purposes listed below. We never use it for anything else.

• Account Management: To enable registration, login, and ensure account security
• Transaction Processing: To process deposits, withdrawals, and payments
• Customer Support: To address your questions and resolve any issues
• Security & Fraud Prevention: To detect and prevent suspicious activity
• Legal Obligations: To comply with applicable laws and regulations
• Service Improvement: To analyze and improve your experience
• Responsible Gaming: To detect problematic gaming behavior and provide support
• Promotional Communications: To inform you about offers and bonuses, only with your consent

4 Data Storage & Retention

Poko Bet Your data is stored on secure servers protected by industry-standard security measures. Retention periods vary depending on the type of data and applicable legal requirements.

Retention Period

• Account Information: For the duration your account remains active, and for a minimum of 5 years after closure (as required by law)
• Transaction Records: 5 to 7 years (in accordance with financial regulations)
• KYC Documents: 5 years after account closure
• Gaming Logs: Up to 2 years
• Cookie Data: 30 days to 1 year (depending on cookie type)

After the designated retention period has expired Poko Bet Your data is securely deleted or anonymized so that your identity can no longer be identified.

5 Sharing Information With Third Parties

Poko Bet We share information with third parties only in limited circumstances and only to the extent necessary. Those circumstances are detailed below:

Service Provider Partners

Necessary information may be shared with the following categories of service providers:

• Payment Processors: To process transactions (payment details only, as required)
• KYC Verification Services: To verify identity and confirm age
• Fraud Prevention Services: For account security
• Cloud Service Provider: For Secure Data Storage
• Customer Service Platform: For managing support tickets

All of these partners Poko Betare bound by strict confidentiality agreements with us and may only use the information received for the specified purpose.

Legal Obligations

In the following circumstances Poko Bet may be required to share information with authorities:

• By order of the Government of Bangladesh or a law enforcement authority
• As part of a court order or legal process
• For legal reporting related to anti-money laundering regulations

6 Cookie Policy

Poko Bet Uses cookies to keep the website running properly and to improve your experience. Cookies are small text files stored in your browser.

Types of Cookies We Use

You can manage cookies through your browser settings. Keep in mind that disabling essential cookies may affect the functionality of certain features on the site.

7 Your Rights

Poko BetRegarding the information stored in your account, you have the following rights:

• Right to Access: You have the right to know what information we hold about you
• Right to Rectification: You may request corrections to any inaccurate or outdated information
• Right to Erasure: You may request deletion of your data under certain conditions
• Right to Restrict Processing: You may request that the use of your data be restricted in certain situations
• Right to Data Portability: Right to receive a copy of your data
• Right to Object: You may object to your data being used for specific purposes
• Right to Opt Out of Marketing: You can opt out of promotional emails or SMS at any time

To exercise these rights FAQ Page view or directly support@pokobet.bet. We typically respond within 30 days.

8 Security Measures

Poko Bet Uses industry-leading security measures to keep your information safe. Our security framework includes:

• 256-bit SSL/TLS Encryption: All data transfers are encrypted
• Two-Factor Authentication (2FA): An additional layer of protection for your account
• Firewall & Intrusion Detection: Protection Against Unauthorized Access
• Regular Security Audits: Regular audits conducted by third-party experts
• Password Hashing: Your password is never stored in plain text
• Access Control: Only authorized personnel have access to the information they need
• Data Backup: Regular encrypted backups are maintained

Please keep in mind that no one can guarantee 100% security on the internet. We encourage you to do your part — use a strong password and never share your login credentials with anyone.

If you ever feel that your Poko Bet If you notice any suspicious activity on your account, notify our support team immediately.

9 Children's Privacy

Poko Bet A platform exclusively for users aged 18 and above. We never knowingly collect personal information from anyone under 18.

Age is verified at registration, and KYC documents may be requested if there is any doubt. Should we discover that we hold data belonging to a minor, that account and all associated information will be deleted immediately.

10 Privacy Policy Changes

Poko Bet This Privacy Policy may be updated from time to time. When changes are made:

• The "Last Updated" date at the top of the page will be revised accordingly
• For significant changes, you will be notified via your registered email or SMS
• Continued use of the service after any changes constitutes your acceptance of the updated policy

We recommend checking this page regularly. If you have any questions about changes made, feel free to contact us.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please get in touch with us:

• Email: support@pokobet.bet
• Live Chat: Log in to the platform and reach us via live chat support
• Support Hours: 7 days a week, 24 hours a day

For more general questions, visit our FAQ Page View or About Us Read the page.